Fundamentals of selling : customers for life through services 2026-02-15T22:15:47+03:00 DEBUG: VuFind\ILS\Driver\Folio: Token taken from global cache: eyJhbGciOiJIUzI1NiJ9.eyJzdWIiO... - Futrell, Charles M. (The Irwin/McGraw-Hill series in marketing, 2004)