Improving Internet reference services to distance learners - Miller, William, 1947-; Pellen, Rita M. (Binghamton, N.Y. : Haworth Information ; Hadleigh : BRAD distributor, 2004)
"Improving Internet reference services to distance learners has been co-published simultaneously as Internet reference services quarterly, volume 9, numbers 1/2 2004."
Includes bibliographical references and index
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Keywords: Electronic reference services (Libraries) -- United States; Internet in library reference services -- United States; Libraries and distance education -- United States