Juran's quality planning and analysis : for enterprise quality 2026-02-16T01:21:06+03:00 DEBUG: VuFind\ILS\Driver\Folio: Token taken from global cache: eyJhbGciOiJIUzI1NiJ9.eyJzdWIiO... - Gryna, Frank M.; Chua, Richard C.H; DeFeo, Joseph A. (McGraw-HILL, 2007)