Customer Satisfaction Factors of Mobile Shopping and its Impact on Customer Loyalty and Customer Complaints in Saudi Arabia - Al-Madhi, Amal Jasser; Al-Madhi, Amal Jasser (Riyadh : Al-Imam Muhammad Ibn Saud Islamic University, College of Computer and Information Sciences, Department of Information Systems, 2016)
Thesis (M.A.)Imam Muhammad ibn Saud Islamic University, College of Computer and Information Sciences, Department of Information Systems
includes bibliographical references
Available in CD.9411
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Keywords: Electronic shopping -- Saudi Arabia; Marketing channels -- Saudi Arabia; Mobile commerce -- Saudi Arabia