Measuring the quality of library service : a handbook 2026-02-17T01:57:13+03:00 DEBUG: VuFind\ILS\Driver\Folio: Token taken from global cache: eyJhbGciOiJIUzI1NiJ9.eyJzdWIiO... - Beeler, M. G. Fancher; Grim, Jerry; Herling, John P.; James, Stephen; Marting, Miles W.; Naylor, Alice (Scarecrow Press, 1974)