A Process Model for The Management of Information System Delivery 2026-02-16T12:58:20+03:00 DEBUG: VuFind\ILS\Driver\Folio: Token taken from global cache: eyJhbGciOiJIUzI1NiJ9.eyJzdWIiO... - Tameem, A. A. (University of Bradford, School of Management, 2002)