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Maturity Model for Implementing Successful Customer Relationship Management : Case of Saudi Telecom Industry /
Relationship selling and sales management /
Relationship marketing as a base for achieving customer loyality in the Jordanian hotel industry \
Relationship selling /
Managing customer trust, satisfaction, and loyalty through information communication technologies /
The impact of relationship marketing on customer retention in the pharmaceutical sector \
CRM in real time : empowering customer relationships /
Towards Increasing The Customers' Loyalty in Social Networks' Small Businesses in Saudi Arabia /
Sales management : building customer relationships and partnerships /
Marketing management /
Healthcare Management Framework Using Internet of Things IoT/
Building a successful customer-service culture : a guide for library and information managers /
Managing your Internet and intranet services : the information professional's guide to strategy /
Marketing management : a planning approach /
The Internet for dummies /
Marketing management : integrated text, readings, and cases /
Marketing management./
Marketing management : a strategic decision-making approach /
Market Busters : 40 strategic moves that drive exceptional business growth /
Managing services : using technology to create value /
English for customer care /
Managing customer relationships on the Internet /
Dimensional selling /
Exploring Factors Influencing The Adoption of online Shopping by Saudi Females With E-Shops /
E-commerce : business, technology, society /
Examining the Enabling Factors that Influence the Implementation of Augmented Reality in E-commerce /
Papers of the 17th Annual Conference : Electronic transactions (E-commerce & E-government), on 19-20 May 2009 = مؤتمر المعاملات الإلكترونية /
Identifying the Factors Affecting the Intention to Use Virtual Stores : the Perspectives of Consumers in Saudi Arabia /
eMarketing eXcellence : planning and optimizing your digital marketing /
Developing a model for studying the effect of online marketing communication's quality on brand equity in the service sector= تطوير نموذج لدراسة أثر جودة الاتصال التسويقي من خلال الإنترنت على قيمة العلامة التجارية في قطاع الخدمات \