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Managing IT outsourcing performance /
Setting up a library and information service from scratch /
Managing acquisitions in library and information services /
Creating a successful e-information service /
Managing information services /
Becoming a successful intrapreneur : a practical guide to creating an innovative information service /
The complete guide to preparing and implementing service level agreements /
Library and information service : a general orientation /
Developing a successful service plan /
Information services : economics, management, and technology /
Public library information & referral service /
Marketing concepts for libraries and information services /
Managing your Internet and intranet services : the information professional's guide to strategy /
Library and information services for local government /
Technology and management in library and information services /
Digital libraries and information services /
Library and information services for handicapped individuals /
Library and information center management /
The ALA yearbook of library and information services
Managing outsourcing in library and information services /
Building community information networks : strategies and experiences /
Your essential guide to career success /