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Managing customer relationships on the Internet /

Maturity Model for Implementing Successful Customer Relationship Management : Case of Saudi Telecom Industry /

The impact of relationship marketing on customer retention in the pharmaceutical sector \

Relationship selling /

Using online hotel customer reviews to improvement the booking process /

Relationship selling and sales management /

The relationship between Jordanian secondary stage students attitudes towards learning English as a foreign language and their achievement in reading comprehension \

Services marketing : integrating customer focus across the firm /

CRM in real time : empowering customer relationships /

The extent of compliance of Jordanian business enterprises to Islamic marketing principles and its effect on marketing performance= مدى إلتزام منظمات الأعمال الأردنية بمبادئ التسويق الإسلامي واثرها على الأداء التسويقي \

Managing customer trust, satisfaction, and loyalty through information communication technologies /

Basic marketing : a global-managerial approach /

Marketing management : a planning approach /

The environment of industrial marketing /

Building a successful customer-service culture : a guide for library and information managers /

Applied marketing principles /

Marketing management : a strategic decision-making approach /

Marketing management : integrated text, readings, and cases /

Marketing management : a strategic decision-making approach /

Basic marketing : a global managerial approach /

Market Busters : 40 strategic moves that drive exceptional business growth /

Managing services : using technology to create value /

Towards Increasing The Customers' Loyalty in Social Networks' Small Businesses in Saudi Arabia /

English for customer care /

Relationship selling and sales management /

Relationship marketing as a base for achieving customer loyality in the Jordanian hotel industry \

Building a successful customer-service culture : a guide for library and information managers /

Managing customer relationships on the Internet /

Relationship selling /

Managing customer trust, satisfaction, and loyalty through information communication technologies /

Dimensional selling /

Maturity Model for Implementing Successful Customer Relationship Management : Case of Saudi Telecom Industry /

Exploring Factors Influencing The Adoption of online Shopping by Saudi Females With E-Shops /

CRM in real time : empowering customer relationships /

The impact of relationship marketing on customer retention in the pharmaceutical sector \

Relationship marketing as a base for achieving customer loyality in the Jordanian hotel industry \

Hospitality personnel management /

Relationship marketing as a base for achieving customer loyality in the Jordanian hotel industry \

Relationship marketing as a base for achieving customer loyality in the Jordanian hotel industry \

Developing a model for studying the effect of online marketing communication's quality on brand equity in the service sector= تطوير نموذج لدراسة أثر جودة الاتصال التسويقي من خلال الإنترنت على قيمة العلامة التجارية في قطاع الخدمات \