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Digital reference services /
Implementing Digital Reference Services : Setting Standards And Making It Real /
Virtual reference services : issues and trends /
The librarian and reference queries : a systematic approach /
The effective reference librarian /
Virtual reference service : from competencies to assessment /
Digital libraries and information services /
Using the Internet as a reference tool : a how-to-do-it manual for librarians /
Digital libraries : principles and practice in a global environment /
Improving Internet reference services to distance learners /
The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments /
Practical reference work /
Introduction to digital libraries /
Reference and information services : a reader /
Printed reference material /
Web services in digital libraries /
Digital library environment and networking /
New technologies and reference services /
Delivering digital services : ahandbook for public libraries and learning centres /
Digital versus non-digital reference : ask a librarian online and offline /
Perceptions and Users of the Internet as A new Health Information Sources Among Saudi College Students /
Virtual collections in digital libraries /
Database-driven Web sites /
Distance learning : information access and services for virtual users /