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Virtual reference services : issues and trends /
Digital reference services /
Implementing Digital Reference Services : Setting Standards And Making It Real /
New technologies and reference services /
Current problems in reference service,
Improving Internet reference services to distance learners /
The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments /
Computer-based reference service /
Reference and information services : a reader /
Reference and information services in the 21st century : an introduction /
Guidelines for reference and information services in public libraries /
Digital versus non-digital reference : ask a librarian online and offline /
New perspectives for reference service in academic libraries /
More case studies in reference work /
Reference sources in library and information services : a guide to the literature /
Virtual collections in digital libraries /
The effective reference librarian /
Digital library environment and networking /
Delivering digital services : ahandbook for public libraries and learning centres /
Introduction to digital libraries /
Web services in digital libraries /
Perceptions and Users of the Internet as A new Health Information Sources Among Saudi College Students /
Database-driven Web sites /
Virtual reference service : from competencies to assessment /
Distance learning : information access and services for virtual users /
Digital libraries : principles and practice in a global environment /
Digital libraries and information services /