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Reference and information services in the 21st century : an introduction /

Information delivery in the 21st century : proceedings of the Fourth International Conference on Fee-based Information Services in Libraries /

Reference and information services : a reader /

Guidelines for reference and information services in public libraries /

Digital reference services /

Digital reference services /

Virtual reference services : issues and trends /

Computer-based reference service /

Current problems in reference service,

Virtual reference service : from competencies to assessment /

New technologies and reference services /

Reference sources in library and information services : a guide to the literature /

Managing the twenty-first century reference department : challenges and prospects /

The effective reference librarian /

New perspectives for reference service in academic libraries /

Community information services : their origin, scope, and development /

Citizenship for the 21st century : an international perspective on education /

Public library information & referral service /

Implementing Digital Reference Services : Setting Standards And Making It Real /

Introduction to reference work /

Introduction to reference work /

New technologies and reference services /

Reference and information services in the 21st century : an introduction /

Introduction to reference work /

Digital reference services /

Current problems in reference service,

Introduction to reference work /

More case studies in reference work /

Managing the twenty-first century reference department : challenges and prospects /

Digital versus non-digital reference : ask a librarian online and offline /

Reference and information services in the 21st century : an introduction /

Digital reference services /

The effective reference librarian /

Introduction to reference work /

Printed reference material /

Reference resources : a systematic approach /

Computer-based reference service /

Perceptions and Users of the Internet as A new Health Information Sources Among Saudi College Students /

Virtual reference services : issues and trends /

Virtual reference service : from competencies to assessment /

Reference and information services in the 21st century : an introduction /

Reference and information services in the 21st century : an introduction /

Reference and information services in the 21st century : an introduction /

Reference and information services in the 21st century : an introduction /