APA (7th ed.) Citation

Lankes, R. D., Nast, P., Nicholson, S., Radford, M. L., Silverstein, J., & Westbrook, L. (2008). Virtual reference service: From competencies to assessment. Neal-Schuman Publishers.

Chicago Style (17th ed.) Citation

Lankes, R. David, Philip Nast, Scott Nicholson, Marie L. Radford, Joanne Silverstein, and Lynn Westbrook. Virtual Reference Service: From Competencies to Assessment. New York: Neal-Schuman Publishers, 2008.

MLA (8th ed.) Citation

Lankes, R. David, et al. Virtual Reference Service: From Competencies to Assessment. Neal-Schuman Publishers, 2008.

Warning: These citations may not always be 100% accurate.