2026-02-15T03:36:22+03:00 DEBUG: VuFindSearch\Backend\Solr\Connector: Query fl=%2A%2Cscore&fq=-merged_boolean%3Atrue&wt=json&json.nl=arrarr&q=%7B%21mlt+qf%3Dtitle%2Ctitle_short%2Ccallnumber-label%2Ctopic%2Clanguage%2Cauthor%2CpublishDate+mintf%3D1+mindf%3D1%7Din00000492767&rows=5
2026-02-15T03:36:22+03:00 DEBUG: VuFindSearch\Backend\Solr\Connector: => GET http://localhost:8983/solr/biblio/select?fl=%2A%2Cscore&fq=-merged_boolean%3Atrue&wt=json&json.nl=arrarr&q=%7B%21mlt+qf%3Dtitle%2Ctitle_short%2Ccallnumber-label%2Ctopic%2Clanguage%2Cauthor%2CpublishDate+mintf%3D1+mindf%3D1%7Din00000492767&rows=5
2026-02-15T03:36:22+03:00 DEBUG: VuFindSearch\Backend\Solr\Connector: <= 200 OK
2026-02-15T03:36:22+03:00 DEBUG: Deserialized SOLR response
2026-02-15T03:36:22+03:00 WARN: VuFind\Cover\Router: Cover provider VuFind\Content\Covers\ObalkyKnih needs ajaxcovers setting to be on
2026-02-15T03:36:22+03:00 WARN: VuFind\Cover\Router: Cover provider VuFind\Content\Covers\ObalkyKnih needs ajaxcovers setting to be on

Services marketing : integrating customer focus across the firm /

"This text is for students and business people who recognize the vital role that services play in the economy and its future. The advanced economies of the world are now dominated by services, and virtually all companies view service as critical to retaining their customers today and in the fut...

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Bibliographic Details
Main Authors: Zeithaml, Valarie A. (Author), Bitner, Mary Jo (Author), Gremler, Dwayne D. (Author)
Format: Book
Language:English
Published: Dubuque : McGraw-Hill Education, 2018
Edition:Seventh edition
Subjects:
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