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Bibliographic Details
Other Authors:	Katz, William A., 1924-2004 (Editor)
Format:	Book
Language:	English
Published:	Binghamton, NY : Haworth Information Press, 2003
Subjects:	Academic libraries > Reference services > United States > Case studies Electronic reference services (Libraries) Electronic reference services (Libraries) > United States > Case studies Internet in library reference services Reference services (Libraries) > Information technology
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